Mauli
Jewelry Care Instructions.
1️⃣ Storage & Handling
- Store Separately: Keep jewelry in a soft cloth pouch or a velvet-lined box to prevent scratches.
- Avoid Tangling: Store necklaces flat to prevent tangling and pressure on delicate settings.
- Use Anti-Tarnish Paper: Wrap the jewelry in butter paper or muslin cloth before storing to prevent oxidation.
2️⃣ Cleaning & Maintenance
- Wipe After Use: Always wipe with a soft, dry cloth after wearing to remove sweat, oil, or dirt.
- No Harsh Cleaners: Never use water, soap, or chemical cleaners as they can damage the gold foil and stones.
- Gentle Dusting: Use a soft brush or cotton swab to remove dust from intricate designs.
3️⃣ Protecting the Shine & Stones
- Keep Away from Moisture: Avoid contact with water, perfumes, lotions, or any chemicals to prevent tarnishing.
- Avoid Heat & Direct Sunlight: Prolonged exposure can cause fading of enamel and weaken the setting.
- Handle with Care: Kundan jewelry is handcrafted and delicate; avoid dropping or applying pressure.
4️⃣ Wearing Tips
- Wear Jewelry Last: Put on your jewelry after applying makeup, perfume, and hairspray to avoid chemical exposure.
- Remove Before Activities: Avoid wearing Kundan jewelry while cooking, swimming, or exercising to prevent damage.
5️⃣ Professional Care
- Repolishing & Servicing: Get your jewelry professionally cleaned and repolished every 6-12 months to restore its shine.
- Stone Resetting: If a stone becomes loose, get it fixed immediately by a skilled jeweler to prevent further damage.
Eligibility for Returns & Exchanges
- Time Frame: Returns or exchanges must be requested within 7 days of receiving the product.
- Condition: The jewelry must be unused, unworn, and in its original packaging with tags intact.
- Proof of Purchase: A valid order number or receipt is required for processing the return.
Non-Returnable Items:
- Customized or personalized jewelry
- Earrings (for hygiene reasons)
- Items purchased during clearance or sale events
🔹 How to Initiate a Return
- Contact Us: Email us at elysian.creators1@gmail.com with your order details.
- Approval & Instructions: Our team will review your request and provide return shipping instructions.
- Packaging: Securely pack the jewelry in its original box to prevent damage in transit.
- Inspection & Processing: Once received, our team will inspect the item and initiate the refund/exchange within 12 to 15 business days.
🔹 Refund & Exchange Policy
- Refunds: Issued in the original payment method or as store credit.
- Exchanges: Available for the same or a different design of equal value.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or damaged.
Damaged or Incorrect Items?
We take utmost care in packaging, but if you receive a damaged or incorrect item, please inform us within 24 hours of delivery with images. We will offer a replacement or full refund at no additional cost.
₹550.00Price